Lost property
We assume no liability for lost valuables. However, if you have left something behind or lost it, we will be happy to help you with the search. We will store found objects for three months. The found object will be handed over to you against a description of special features. You can either pick up the item you have lost in person or have it sent to you by post. We will charge you for postage and packaging. On which bus did you lose or forget something?
Lost Property Coaches
Please contact us by e-mail at info@en.elitebus.de or by phone on weekdays from 08:00 – 16:00 o’clock at +49 (0)40 / 227 45 40.
Emergency service
During our business hours from Monday – Friday 08:00 – 16.00 o’clock you can reach us at any time under Tel. +49 (0)40 / 227 45 40.
In an emergency and in very urgent cases you can also reach us on weekdays after 16:00 hrs as well as on weekends and public holidays under
Emergency phone: +49 (0)173 / 24 80 669
Please note that no travel bookings or requests for bus rentals are possible under this number!